Privacy Policy

1. Introduction

At Dedicated Sleep, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services. By using our services, you agree to the terms outlined in this policy.

2. Data Collection Practices

We collect various types of information to provide and improve our services to you:

  • Personal Information: Includes your name, email address, phone number, payment information, and any other details you provide when creating an account or using our services.
  • Usage Data:Information about how you use our services, including your IP address, browser type, device information, and pages visited.
  • Cookies and Tracking Technologies:We use cookies and similar technologies to track your activity on our website and store certain information.

Purpose of Data Collection:

  • To provide and maintain our services.
  • To notify you about changes to our services.
  • To allow you to participate in interactive features of our services when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information to improve our services.
  • To monitor the usage of our services.
  • To detect, prevent, and address technical issues.

3. Third-Party Sharing

We may share your information with the following third parties for the purposes described in this policy:

  • Service Providers: To facilitate our services, perform service-related activities, or assist us in analyzing how our services are used.
  • Business Partners: For marketing and promotional purposes, except for mobile information.
  • Compliance with Laws: If required by law or in response to valid requests by public authorities.

Exclusion of Mobile Information:

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. User Rights and Controls

Access and Correction Rights:

You have the right to access and update your personal information. To request access or correction, contact us at [contact email].

Data Portability:

You can request your personal data in a portable format. Contact us at [contact email] for such requests.

Consent Mechanisms:

We obtain your consent before collecting and using your data. You can withdraw your consent at any time by contacting us at [contact email].

Legal Basis for Processing:

Our legal basis for processing your data includes consent, contractual necessity, and legitimate interests.

5. Data Security Measures

We take the security of your data seriously and implement various measures to protect it:

  • Encryption: We use encryption to protect sensitive information transmitted online.
  • Access Controls: We limit access to your personal data to authorized personnel only.
  • Security Audits: We conduct regular security audits to identify and address vulnerabilities.

Data Breach Notification:

  • In the event of a data breach, we will notify you and relevant authorities within 72 hours.

6. Retention and Deletion Policies

Data Retention:

  • We retain your personal data only as long as necessary for the purposes set out in this policy. The criteria for determining retention periods include the duration of our relationship with you, legal requirements, and business needs.

      • Deletion Requests:

      • You can request the deletion of your personal data by contacting us at [contact email]. We will process your request in accordance with applicable laws.

          • 7. Compliance with Regulatory Requirements

          GDPR Compliance:

          • We comply with the General Data Protection Regulation (GDPR) by ensuring user rights, data processing principles, and maintaining documentation.

              • CCPA Compliance:

              • If applicable, we comply with the California Consumer Privacy Act (CCPA), focusing on consumer rights and business obligations under the act.

                  • 8. International Data Transfers

                  Transfer Mechanisms:

                  • We use Standard Contractual Clauses (SCCs) and other legal mechanisms to ensure the protection of your data when transferred internationally.

                      • Data Protection Measures:

                      • We implement measures to protect data transferred outside your home country, ensuring it is treated securely and in accordance with this policy.

                          • 9. Children’s Privacy

                          Parental Consent:

                          • If our services are used by children under 13, we obtain verifiable parental consent. Parents can review and delete their children’s data by contacting us at cplain@dedicatedsleep.net

                              • 10. Change Management

                              Change Request Process:

                              • Either party may initiate a change request to modify the scope of work, deliverables, timelines, or any other aspect of this Contract.
                              • Change requests must be submitted in writing to the other party’s designated project manager.

                                  • Impact Assessment:

                                  • Upon receiving a change request, the receiving party will review the request and assess its impact.
                                  • An impact report will be prepared, outlining the effects on the project scope, timeline, cost, and resources.

                                      • Approval Process:

                                      • The change request must be approved or rejected in writing by both parties within 10 business days of receiving the impact report.
                                      • If approved, an amendment to this Contract will be drafted and signed by authorized representatives of both parties.

                                      Documentation:

                                      • All change requests, impact assessments, approvals, and amendments will be documented and maintained in the project records

                                      11. Contact Information

                                        For any questions or concerns about this Privacy Policy or your personal data, please contact us at:

                                      • Email: cplain@dedicatedsleep.net
                                      • Address: Dedicated Sleep LLC 21260 S. Springwater Rd. Estacada, OR 97023
                                      • Phone: 888-342-1827

                                      12. Regular Reviews

                                      We commit to regularly reviewing and updating this privacy policy to reflect changes in our practices, legal requirements, and business operations. The latest version will always be available on our website.


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