📄 Dedicated Sleep LLC — Privacy Policy

Last updated: June 3, 2025

Dedicated Sleep LLC (“Dedicated Sleep”, “we”, “our”, “us”) respects the privacy and confidentiality of patient information and is committed to protecting personal data in compliance with HIPAA and applicable data privacy regulations.

This Privacy Policy describes our practices regarding collection, use, and disclosure of personal information and PHI through our Services.

1. Information We Collect

We may collect and process the following categories of information:

1. Personal Identifiers: Name, address, date of birth, phone number, email address
2. Protected Health Information (PHI): Medical history, diagnostic results, treatment information, progress notes, care coordination records
3. Financial Information: Insurance details, payment information
4. Technical Information: Device identifiers, IP addresses, browser type, cookies, and usage data
5. Communications: Records of phone calls, SMS, email, portal messages, and other interactions

2. How We Use Your Information

We use your information to:

1. Deliver healthcare services and manage care
2. Facilitate appointment scheduling, referrals, and care coordination
3. Communicate regarding treatment, education, and administrative matters
4. Process billing and insurance claims
5. Operate and enhance the functionality of our website, apps, and systems
6. Maintain accurate patient records
7. Comply with legal and regulatory requirements
8. Support public health activities as permitted by law

3. Data Sharing

Dedicated Sleep LLC does not sell personal data.

We may disclose information to:

1. Authorized healthcare providers involved in your care
2. Business associates and vendors subject to HIPAA Business Associate Agreements (BAAs)
3. Health insurance payers for claims processing and coverage coordination
4. Government agencies as required by law (e.g., public health reporting, law enforcement)
5. Third parties at your direction or with your explicit consent

4. Communications

We may communicate with you via voice calls, SMS/text messages, email, patient portals, and in-app notifications. These communications may include appointment reminders, treatment information, educational materials, billing notices, and other healthcare-related content.

You may manage your communication preferences or revoke consent by contacting us. Standard message and data rates may apply.

5. Data Security

Dedicated Sleep LLC implements appropriate administrative, physical, and technical safeguards designed to secure personal data and PHI from unauthorized access, disclosure, alteration, or destruction.

Our practices adhere to HIPAA Security Rule standards and applicable industry best practices, including:

1. Encryption of data in transit and at rest
2. Access controls and authentication
3. Audit logging and monitoring
4. Workforce training
5. Regular risk assessments and vulnerability management

6. Your Rights

You have the following rights regarding your personal data and PHI:

1. Right to access and obtain copies of your records
2. Right to request amendments or corrections
3. Right to request restrictions on certain uses or disclosures
4. Right to receive an accounting of disclosures
5. Right to revoke authorizations previously given
6. Right to file a complaint with Dedicated Sleep LLC or the U.S. Department of Health and Human Services (HHS)

7. Data Retention

We retain personal data and PHI in accordance with applicable medical record retention laws and organizational data governance policies.

8. Updates to this Policy

We may periodically update this Privacy Policy to reflect changes in legal requirements or our data practices. Updates will be posted on our website with an updated effective date.

9. Contact Information

To exercise your rights or inquire about this Privacy Policy, contact:

Dedicated Sleep LLC
21260 S Springwater Rd
Estacada, OR 97023
Phone: (888) 342-1827
Email: dentalinfo@dedicatedsleep.net